I'm not receiving emails from you
Check spam/promotions, add our address to your contacts, and make sure you used the right email. We can resend anything.
Last updated 2026-06-02
If our emails (trial reminders, password resets, bonuses, receipts) aren't arriving:
- Check Spam and Promotions folders.
- Add us to your contacts so future emails land in your inbox.
- Confirm the email address on your account is correct and one you can access.
- Whitelist our domain if you're on a strict work/school filter.
Need something resent right now? Contact us and we'll fire it off again.
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