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You get an instant automated reply with relevant help, and a personal response from a human — usually within one business day.

Last updated 2026-06-02

When you reach out, you'll get an instant acknowledgment that points you to the most relevant help articles for your question — often that resolves it on the spot.

For anything needing a human, we reply personally, usually within one business day. We're a small team, so thanks for your patience if it's a busy day — every message gets a real answer.

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